Today, I’m going to show you jobs at Optum, in addition to three bonus remote jobs at other companies. A couple of these roles don’t require prior remote experience. One of them is a non-phone location, & one company give a 4–day work week. Hey everyone, it is Suza.
Customer Care Advisor Role at Good Leap
Today’s first remote job is with the company Good Leap. This is a customer care advisor, and it is fully remote within the US, and it is a full-time position. Now, a little bit about this position. You’re going to be responsible for initiating the sales process, building and managing prospect lists, and generating qualified leads that will be passed on to designated sales staff for follow-up.
Experience and Qualifications for Good Leap
Now, main responsibilities in this role, they want you to have some customer service experience or sales experience about 3 years. That could be any type of customer service experience. If you have some previous experience in solar customer service or sales, that is a preferred qualification. If you have some previous customer service or sales experience in the solar industry, that is preferred. So, make sure you get that on your resume.
Skills and Work Ethic Required
They want you to have excellent verbal, written communication skills, ability to display patience, empathy, and strong listening skills while ensuring customer needs are fulfilled in a timely fashion. Hug change and flexibility to the needs of the business & the team. Being able to accept and apply teaching & advice from your management, & a confirmed track record of dependability & a strong work standards is a must.
No Prior Remote Experience Required
Now, you’ll notice here that they do not have any prior remote experience needed in this role. So, if you don’t have that prior remote experience, this is going to be a good job for you to apply for. Damages in this role is going to be $22 per-hour.
Job Duties at Good Leap
Now, mainly what you’re going to be doing in this job is you’re going to be representing Good Leap as a subject matter expert. They are going to give you training. You’re going to do some phone calls to customers. You’re conventional to provide unusual customer service & reinforcement.
Additional Responsibilities at Good Leap
You’re going to offer additional Good Leap products to the customers that may benefit them. Update Good Leap systems to ensure that each interaction with the customer is well documented. Handle issues with diplomacy to ensure that every customer is happy with their experience. Escalate issues to management as needed, and any other tasks as deemed appropriate by your manager.
Data Entry Operator Role with Axion
And the second remote position is a data entry operator with the company Axion. This role is not going to require you to talk on the phone. So, if you’re looking for a job where you’re just entering data from home and not having to talk to people or customers over the phone, this will be a good one for you.
Responsibilities and Work Hours at Axion
As a data entry operator, you’re going to be responsible for entering information into various computer systems as well as partner portals based on project requirements with a 0% error rate. It is a part-time position, 20 hours per week with the potential to increase to full-time 30 plus hours per week.
Flexibility and Fit for Axion Role
In this flexible position, you can decide when and where you work. And if you are detail oriented, this is going to be a good fit for you.
Requirements for Axion Data Entry
Requirements in this position. A high school diploma or counterpart is mandatory. 2 to 3 years of data entry skills with a key-stroke rate of 15k key-strokes per-hour. Skilled in Microsoft Office including Word & Excel. Also using Windows or a Mac computer. Ability to pass a criminal background check.
Additional Eligibility for Axion Role
Capability to work a lowest of 30 hours-per-week. Reliable internet and proof of authorization to work in the US. And you’ll be paid bi-weekly through direct deposit.
Remote Roles and Benefits at Buffer
And the third company is Buffer. Now, Buffer hires four remote roles. They also offer 4-day work weeks. They are a fully remote team that have teammates in 22 countries, 51 cities, and 11 time zones. So, if you are US or international, you can go ahead and check out their roles here.
Perks and Benefits Offered by Buffer
Now, some of the perks and benefits. They offer competitive salary, 4-day work weeks, they give you a home office setup, $1,000 to set up your home office. They’re going to give you a laptop or PC. You’re also going to be able to work remotely.
Additional Benefits at Buffer
They’re going to cover your health insurance, flexible time off, and a list of other perks, including a six week break sabbatical fully paid after you are with them for 5 years.
Job Cycles and Application Tips at Buffer
Now, Buffer does hire different types of roles, including a customer service department. These jobs tend to come and go in cycles depending on the season. So, if there’s not something open right now, you’re definitely going to want to get on their email list and their job alerts.
Current Open Roles at Buffer
So, open roles right now are in their engineering department. They have an engineering manager for instance, senior engineering. So, if you are in the IT department, they have these roles you can apply for right now.
Customer Service Role Alerts at Buffer
But if you’re looking for that customer service role, you can put your email in here and you can subscribe and they’ll let you know when they have openings in those departments.
Overview of Optum Remote Job Opportunities
And the last highlighted company is Optum. Optum is always offering remote positions from anywhere in the US. They also have some positions that are open remotely near a certain location.
How Location Affects Optum Job Availability
Meaning, if you live within a city or state, you can work remotely. But I’m going to show you the jobs that are open nationally in the US so that you can apply no matter where you’re listening from right now.
How to Search for Optum Careers
First, I’m going to show you how to look for career options at Optum. So that if the job I show you today is not still available, remember these jobs can expire at any time.
Navigating Optum’s Career Page
So, it’s always good to know how to find these jobs on your own. So, you’re going to go to Optum’s career page and you’re going to click on search careers. And that’s going to bring up the United Health Group and Optum career page.
Filtering Optum Jobs by Business
Now, we want to filter on Optum. So, we’re going to go to choose business and we’re going to click on Optum. And then from there, you can drill down on job category.
Selecting Departments and Job Levels
If you have a particular department you’re trying to get hired in, for instance, if you’re in billing or claims or customer service, you can go ahead and drill down on those further.
You can also drill down by job level. If you are at an individual contributor level or you want to be a manager, you can do that as well.
Finding Remote Jobs at Optum
And of course, we want to click on this remote jobs box right here so that we see everything that’s open to remote.
Narrowing Down to Customer Service Roles
Now, I’m going to go back up to job category because I want to drill down a little further. I want to go down here to the customer service department.
That’s going to show us everything that’s open in that customer service department. And then from there, we can scroll down and look at all of their different openings.
Checking Location Details for Optum Roles
So, they have a customer service rep here. This one says Golden, Colorado. Now, that may mean you have to live near Golden, Colorado, but it also may be just available anywhere in the US. So, you have to go in and you have to check.
Finding Nationwide Openings at Optum
But, I’m going to go look for something that I think probably is open more throughout the US. Usually, when you see Dallas, Texas here with all these different cities and states, that means they tend to be open more in the US.
Details of the Dallas-Based Optum Role
And so, we’re going to click on this job. And it says the primary location is Dallas, Texas. But down here, you can see they say this position is remote in Central, Eastern, or Mountain Time.
And you can work remotely from anywhere in the US. Now, this position is open full-time, and you will have to work an 8 hour shift between the hours of 7:00 a.m. and 3:30 Pacific Standard Time, Monday through Friday.
Work Schedule and Training for Optum Job
So, no nights, no weekends in this position. If you need to be off during those times. If those hours aren’t within your time zone, then you will just have to be able to work within those specific hours.
Occasionally, they may ask you if you want to work some overtime. Now, they’re going to offer you four weeks of paid training, and that is done via Teams and some training articles.
The training will usually be b/w 8:10 a.m. and 5:10 p.m. peaceful Standard Time.
Proficiencies required for the Optum Role
So so so, needed proficiencies for this role, yo’re only need a high–school diploma. You have to be 18-years or older.
They’d like you to have one year of billing experience within healthcare and experience with Epic.
One year of experience in a call center answering calls, familiarity with computers and Windows applications, and ability to work any 8-hour work shift between the hours of 7:00 a.m. and 3:30 Pacific Standard Time, Monday through Friday.
No Prior Remote Experience Required at Optum
Now, again, I want to point out that this does not say that you need any prior remote experience. So they are open to people who don’t have that experience.
If you don’t, then this is going to be another good one for you to apply to.
Primary Responsibilities for the Optum Position
Now, primary responsibilities, you’re going to be answering inbound phone calls, responsible for reviewing and documenting key accounts, identifying any issues and trends, and escalating them to your supervisor as needed, reviewing patient liability questions and concerns.
Work properly conforming to your agency norms & forms all actions in the system.
React to overall data inquiries &/or billing investigation, transmit correctly in a skilled attitude, & process all work-related blames skillfully, timely, & directly.
Salary Yard & How to Apply
And the salary range for this role is from $16 to 27, almost $28 per hour.
Again, you can always go back to the career search page here if for some reason that job is expired.
Now, if you’re interested in any of these jobs I showed you today, the instructions to apply will be down below in the description.
Otherwise, I wish you the best of luck and I’ll see you in the next article.
