Today, I’m going to show you remote jobs that are posted at Optum, as well as two other work from home jobs, including a no interview opportunity and one with a 4-day work week. Hey everyone, it’s Suzanne. Today’s first remote opportunity is a no interview opportunity with the company ProofreadingServices.com.
ProofreadingServices.com Job Details
Now, a little bit about this job: they have both full-time and part-time remote positions available. You can also apply from any country, so this is open to US and international candidates. Now, they are looking for someone who can demonstrate superlative proofreading and editing skills.
Pay Range and Flexible Hours for Proofreading Job
That means someone who’s really going to be skilled at doing proofreading and editing manuscripts. Now, for that, they are going to offer some ranges of pay between $19 and $46 per hour, but that does depend on the turnaround time. So, the better you are and the quicker you are at proofreading and editing these manuscripts, the more you can expect to be paid.
Application Process and Testing for Proofreading Job
One of the benefits is you can have flexible hours. You can work when you want from anywhere. So, if you are interested in applying for the proofreading job, you can complete this 20-minute preliminary test by clicking on the apply to be an online proofreader.
Pros and Cons of No Interview Jobs
And that is what’s going to help them know how successful you can be in this job. It’s also going to let you know how successful you can be in this job in terms of how quickly you can turn around these different tasks.
Freelancers’ Feedback on ProofreadingJobs
So, it’s really important for me to share with you all of the pros and the cons of these types of positions, because a lot of times these no interview positions come with quite a few cons.
Bottom Line on Proofreading Job Suitability
One of the pros or common positive reviews is that some of these freelancers have worked with the company for years, and they believe that they are getting a fair pay and flexible hours. However, some freelancers report lower pay, inconsistent direction, and unrealistic expectations.
Quest Diagnostics Job Details and Location
And that’s where this next job comes in. This is a fully remote full-time position with Quest Diagnostics. You may know them as the company that does lab work on you. Whenever you go to the doctor, you get your blood taken to see if there’s anything wrong with you. And Quest hires a few remote positions.
Clarification on Location Requirements for Quest Job
Now, the location here is listed as Clifton, New Jersey, with work mode remote. So, it doesn’t say anywhere in this job listing that you have to live near Clifton, New Jersey. It really just depends on the employer unless they specifically say in the job lead that you do have to live within a commutable distance, but this role does not say that.
How to Confirm Remote Eligibility with Quest
So, if you have a question about that, you can certainly reach out to Quest in their HR department and find out if they are open to remote or you can just apply and give it a shot.
Provider Enrollment Specialist Role at Quest
So, this is a provider enrollment specialist, and they do give you their range here. So, remember to keep in mind that that depends on your experience, skills, and where you live. It does say that you could be eligible for a performance bonus as well.
Benefits Offered by Quest Diagnostics
Quest offers a lot of benefits. They give you first day medical, dental, and vision insurance, which means the first day that you start working, you are immediately covered by medical, dental, and vision. Some companies make you wait a month, so this is a great benefit.
Additional Time Off and Retirement Benefits
They’re going to give you vacation and flexible time off. Six holidays plus one “my day off.” That’s probably like a personal day. You get to choose whenever you want to take that off.
401k and Education Assistance at Quest
They have a 401k or a Roth IRA with a company match up to 5% after you’ve worked there for a year. And then they have quite a few other things like education assistance. If you want to take some college courses, they’ll help cover the cost of those college courses.
Primary Responsibilities of Provider Enrollment Specialist
Now, a little bit about this position. Primarily, you’re going to be reviewing, preparing, and submitting requests for Medicare, Medicaid, and health plan payers.
Stakeholder Engagement and Application Management
You’re going to engage with the stakeholders such as health plans, legal, business development, compliance, laboratory operations, and Optum to successfully complete enrollment requests and related activities.
Direct Communication with Payers and Database Management
You’re going to engage with payers directly to discuss enrollment issues, inquiries, updates, and due dates of enrollment applications, review and monitor credentialing reports of enrolled physicians, perform regular updates and additions to the provider enrollment database, and manage all enrollment activities using worklists in a centralized web-based application.
Purpose of the Provider Enrollment Specialist Role
So, basically what you’re going to be doing is you’re going to be helping enroll providers or doctors to get signed up through Quest so that if they have a patient that needs lab work, they have an account with Quest and they can just refer people over to Quest to get that work done.
Required Work Experience and Skills for Quest Role
Qualifications required work experience: three years of relevant experience including working knowledge of Medicare and Medicaid provider network requirements or health plan payer enrollments; relevant experience in a large complex organization or commercial lab or healthcare organization.
Additional Skills and Preferences for Quest Position
Additional skills here include MS Word and Excel, ability to multitask, and of course be very customer-focused. If you have a bachelor’s degree, that is a preference, so make sure you have that somewhere on your resume and in your cover letter.
Encouragement for Veterans to Apply
They also do encourage veterans or service members to apply.
Introduction to ROI Customer Support Specialist Role
And the second remote work from home opportunity is with the company ROI. ROI is a subsidiary of UPS. And this is a customer support specialist. They do hire for this position off and on.
Responsibilities of ROI Customer Support Specialist
And in this role, you’re going to be using your excellent communication and problem-solving skills, acting as an expert user of their mobile and web-based tools, ensuring the success of their logistics services and a great experience for users.
Work Schedule and Hours for ROI Job
You’re going to work full-time on a 4-day work week schedule that may also include non-traditional hours such as evenings, weekends, and holidays.
Customer Support Duties at ROI
So, primarily what you’re going to be doing is providing phone, email, and text-based support to the ROI customers, partners, users, and other community members.
Managing Delivery Situations and Using Tools
Manage non-standard delivery situations with professionalism, empathy, and urgency. Effectively use Salesforce and other internal tools to accurately log interactions and solve issues.
Collaboration and Teamwork at ROI
Collaborate with team members from various ROI departments to ensure seamless delivery experience.
Experience and Skills Required for ROI Role
And what you’re going to bring or what they’re looking for is one year of customer service experience. If you have it with a technology or logistics company, that would be great.
Acceptable Backgrounds for ROI Customer Service
If not, if it’s something in retail or fast food or something like that, that would work as well. Good communication, problem solving, ability to work in a fast-paced environment, receive feedback, be proactive and able to comfortably navigate through uncertainty and ambiguity, and ability to work a schedule comprised of non-standard hours.
Preferred Skills and Benefits at ROI
Experience with Salesforce is a plus.
So, benefits with ROI: they do have a 401k with a company match, 100% of covered health insurance premiums for you, tuition and student loan repayment assistance if you’re going to college, generous PTO, you’re going to get a 3-day weekend once a month, and you’re also going to get a monthly work from home stipend.
Equipment and Application Process for ROI Job
And then they’re going to give you all of the equipment that you need to be able to get the job done.
Now, if you want to apply for this job, you can go ahead and fill out everything with an asterisk, and you can attach your resume and cover letter here.
They also have some additional questions down here. The only ones you have to answer are those that have an asterisk when you apply. If it doesn’t have an asterisk, you don’t have to answer the questions.
Overview of Optum and UnitedCare Remote Jobs
All right.And the last company that I’m highlighting is Optum. Optum and UnitedCare are connected.
How to Find Remote Jobs at Optum
So, first I’m going to show you how to find these remote positions just in case any jobs I show you today have expired. You can go back. You can find more jobs. They’re always hiring off and on for these remote positions.
You’re going to go to their career page and then you’re going to click on Search Careers, and that is going to take you to their job listing.
Filtering Jobs for Remote Work and National Positions
So, right now I have it filtered on Optum. You can also put in here UnitedHealthcare as they both post jobs on this career page.
That will open up everything wide. So, you can see all of their results.
Right now, we’re at 3,500, but we have not filtered on remote jobs yet. So, we definitely want to come down here to remote jobs and click on that box, and it’s going to bring up everything that is open to working remotely.
Now, what I like to do up here in keywords is I like to put in the word “national” because a lot of positions hire nationally remote.
And this way, you don’t have to worry about is this job open nationally from anywhere in the US or do I actually have to be located near the location in the job posting.
If it says nationally remote, that means you can work from anywhere in the US.
Job Levels and Categories to Explore at Optum
And now that I have all my results, which right now I have 545, let’s go ahead and look at job level.
And we’re going to just click on either individual contributor. You could do recent graduate if you’ve graduated or student internships.
You can also do higher level positions if that’s you, if you have management experience, or you’re at the executive or directive level.
Narrowing Job Categories for Better Search
And so we’re going to scroll down and look through all of the different job postings they have.
They also have a provider enrollment representative, very similar to the one at Quest I just showed you.
There’s a lot to scroll down through here.
So maybe what we want to do is we want to drill down just a little bit more under job category.
Let’s go ahead and do some things like admin support services.
Let’s click in here again and pick billing.
And then let’s try claims, and I saw customer service.
So let’s do that one as well.
Patient Support Center Representative Job Details
Okay.
So, this is going to give us all of those positions that they’re hiring for in claims, customer service representatives, and we came up with 20 results.
Let’s go ahead and click on this patient support center representative.
It doesn’t have national in the title, but it does have a couple different locations listed.
And I find that those tend to be more likely to be fully remote.
If it’s just one location and it doesn’t have national remote in here, then those tend to say that you have to work within a certain distance of that location.
So, let’s go to this patient support center.
Remote Work Flexibility and Training for Patient Support Role
And down here, it says if you’re located within the eastern, central, or mountain time zone, you’ll have the flexibility to work remotely from anywhere in the US.
So, this one is definitely going to be open to remote.
They’re going to offer you six weeks of paid on the job training during the hours of 8:00 a.m. to 4:30 p.m. Pacific Standard Time, and it’s going to be conducted virtually from your home.
It is a full-time 40-hour per week job.
The business hours are going to be 8:30 to 5:00 p.m. Pacific Standard Time.
Primary Duties and Performance Goals for Patient Support Center
So in this role primarily, you’re going to be doing things like meeting the performance goals established for the positions in the areas of patient or customer satisfaction, accuracy, quality, and attendance.
You’re going to have to meet the department standards to adherence metric, which is evaluated on a daily basis.
Consistently exhibit behavior and communication skills that demonstrate Optum’s commitment to superior customer service, including quality care and concern for every internal and external customer.
Be able to multitask utilizing double monitors for data entry, phone etiquette, and use of resources.
Provide services to those internal and external customers.
Assist other patient support center representatives and supervisors.
Recognize financial, medical, and legal risks based on data collected during the customer interactions.
That will all be covered for you in the training.
Utilize Optum systems to resolve customer needs.
Translate oral information into concise and accurate written documentation.
Assist new or potential members or customers in the choice of their primary care provider, and supply general information about the medical group and enter primary care physician changes into the system and process paperwork as necessary.
Qualifications Required for Patient Support Center Representative
You have required education: you only to have a high school diploma & 18 years old age required
Any kind of experience working in a customer service-based role, ability to use Microsoft, including Teams, Excel, Word, ability to type at 40 plus words per minute.
You can take a typing test if you’re worried about not meeting that requirement.
There are also practice tests on different sites that will help you learn how to type at a faster speed if you need to work that up.
Ability to work any full-time 40-hour a week job, 8-hour shifts.
Sometimes you may have to work overtime, weekends, and holidays.
If you’re bilingual, that’s a plus.
One year of experience in a healthcare setting, in a virtual environment, and working with computer screens while speaking to customers, all a plus.
And Optum and UnitedHealthcare do list their ranges in all of their job descriptions, so you can check those out as well.
